Return Policy

 

If you wish to exchange your purchased item you can email your order number to: omomailbox@gmail.com

Once confirmed you will be given instruction to send the package.

Please keep in mind:

  • You will have 7 days from the shipping date to exchange your purchase.
  • Item can only be exchangeable into different size.
  • All exchanges are subject to availability.
  • Exchanges for defect item will be sent without shipping cost.
  • Please make sure all products exchange in the same condition when you received them.

Refund Policy

Products purchased can only be return and exchange if we are not able to complete the order process within 7 days from purchase. Email to omomailbox@gmail.com for support.

Once we receive your message and item, we will inspect and notify the status of your refund request. When approved, we will initiate a refund according to your original method of payment.